Privacy Policy
Last updated: July 8, 2025
At TrustedTail, your privacy matters to us. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit trustedtail.com or make a purchase.
Information We Collect
When you place an order:
- Name, email address, and shipping address
- Payment information (processed securely via PayPal or our payment provider — we never store your card details)
- Order history and purchase details
When you browse our site:
- IP address and browser type (via standard server logs)
- Pages visited and time spent on our site
- Referring websites
When you contact us:
- Your name, email, and the content of your message
How We Use Your Information
- To process and fulfill orders — including sending confirmation emails and shipping notifications
- To provide customer support — responding to questions, returns, and feedback
- To improve our website — understanding how visitors use our site helps us make it better
- To send occasional updates — with your consent, we may send promotional emails about new products or offers (you can opt out anytime)
How We Share Your Information
We do not sell, trade, or rent your personal information. We may share it with:
- Shipping carriers (e.g., USPS, UPS, FedEx) to deliver your order
- Payment processors (e.g., PayPal) to complete transactions
- Law enforcement if required by law or to protect our legal rights
Cookies
Our website uses cookies to enhance your shopping experience. Cookies help us remember your cart, keep you logged in, and understand how visitors use our site. You can disable cookies in your browser settings, though some features may not function correctly.
Data Security
We take data security seriously. All transactions are protected with SSL encryption. We never store full credit card numbers — payments are handled securely by our payment providers. Access to personal data is restricted to authorized personnel only.
Data Retention
We retain order information as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes. You may request deletion of your personal data by contacting us (subject to legal retention requirements).
Your Rights
Depending on where you live, you may have rights including:
- Access: Request a copy of the personal data we hold about you
- Correction: Ask us to correct inaccurate information
- Deletion: Ask us to delete your data (“right to be forgotten”)
- Opt-out: Unsubscribe from marketing emails at any time
To exercise any of these rights, email us at hello@trustedtail.com.
Children's Privacy
Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or sending an email to registered customers.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
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